Reference

How uj77 Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us when you open an account, make a deposit via bKash, Nagad or Rocket, or reach out to support — and it tells you exactly what we do with it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device controlsData retention periodsYour right to request changes
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uj77 How uj77 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to know what data we hold, ask us to correct something, or request deletion of your account information, our support team is the right place to start. Raise your concern through any of the channels below and we will route it to the right person. Response times and available actions depend on the nature of your request and the requirements of eligible regions under local law.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe your data concern and we will log it and respond within the same session where possible.

Email Support

Send your data request or privacy question to our support email. Include your registered phone number so we can locate your account record quickly.

Account Help Centre

Visit the Help Centre inside your account to find the data request form. Fill it in, submit it, and we will acknowledge receipt and outline the next steps.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply several layers of protection to your account data — from the moment you enter your phone number at registration to the point your Rocket or bKash withdrawal is confirmed. Every connection to uj77 runs over SSL encryption. Internally, access to account records is restricted to staff who need it to resolve your specific request or process your transaction.

SSL Encryption on Every Session

All data moving between your device and uj77 is encrypted via SSL. This covers login, account edits, bKash deposits and Nagad withdrawal requests without exception.

Cookie Controls in Your Browser

We use functional and analytics cookies. You can adjust cookie permissions through your browser settings at any time; blocking non-essential cookies does not prevent you from accessing your account.

Data Retention Aligned to Local Law

We keep account and transaction records for as long as required by the legal obligations of eligible regions. Once the retention period ends, records are deleted or anonymised systematically.

Correction and Deletion Requests

You can ask us to correct inaccurate data or delete your account information at any time. We process these requests in line with local law and confirm completion by email.

Common Questions About Your Privacy on uj77

These are the questions we hear most often about how uj77 collects, stores and protects personal data. If your question is not here, reach out through live chat or email and we will answer it directly.

We collect your name, phone number, email address and the payment method you register — such as bKash or Nagad. We also log device type and session data automatically when you browse.

Payment data is passed through encrypted channels to our payment processors. We do not store your bKash or Rocket wallet credentials in plain text; only transaction reference numbers are kept on record.

We share limited data only with regulated payment processors and fraud-detection partners to complete transactions. We do not sell personal information, and all partner agreements require equivalent data protection standards.

Retention periods follow the legal requirements of the eligible regions we serve. Once those periods expire, records are deleted or anonymised. Your local law determines the exact duration.

Yes. Submit a correction or deletion request through live chat, email or the in-account Help Centre form. We will confirm receipt, process the request and notify you when it is complete.

We use functional cookies to keep your session active and analytics cookies to improve the account experience. You can block non-essential cookies in your browser settings without losing access to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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